A shipping plugin overrode our VIP free shipping. The fix was not forcing our filter to run last but using hook priority and writing a filter that cooperates with the other plugin instead of overwriting it.
A WooCommerce site was failing silently with database errors that never hit the logs. A wpdb proxy in a db.php drop-in caught the failed queries and fired a custom hook, which exposed a coupon plugin causing deadlocks.
I got a call from a client with a membership plugin that was becoming a total nightmare. It was originally built to use Stripe for…
I got a call about a membership site that was, for lack of a better term, freaking out. Logged-in users were seeing the public, logged-out…
I had to pull a junior dev aside last week. Good kid, sharp. But he was spinning his wheels on a new feature for a…
I got an email from a long-term client. “Ahmad, the site is painfully slow. Ever since that last plugin update, it’s been a nightmare.” My…
I got a call about a WooCommerce site, a big one with thousands of products and constant orders, where the admin dashboard was timing out….
I got a call on a Friday. 4:30 PM. A client’s critical checkout feature was bugging out, and they needed a hotfix deployed immediately. You…
Got a frantic call from a client a while back. Their WooCommerce site was throwing a 500 error on the checkout page, but only for…
A client’s WooCommerce shop crashed every time they ran a sale. The caching plugin wasn’t the problem; the aging server stack was. Moving to Nginx, current PHP, and Redis object caching fixed it.